Education: Bachelor’s degree
Experience: 5 years or more
Languages: English or French
On site: Work must be completed at the physical location. There is no option to work remotely.
Asset languages: Akan
Work setting
– Transportation company
– Shipping company or agency
RESPONSIBILITIES
Tasks
– Consult with clients after sale to provide ongoing support
– Provide customer service
– Plan, develop and implement recruitment strategies
– Establish and implement policies and procedures
– Answer electronic enquiries
– Answer telephone and relay telephone calls and messages
– Schedule and confirm appointments
– Order office supplies and maintain inventory
– Direct and control daily operations
– Open and distribute mail and other materials
– Plan and organize daily operations
– Coordinate the flow of information within the team
– Set up and maintain manual and computerized information filing systems
– Perform basic bookkeeping tasks
– Compile data, statistics and other information
– Perform data entry
– Respond to employee questions and complaints
– Recruit and hire workers and carry out related staffing actions
– Type and proofread correspondence, forms and other documents
– Arrange travel, related itineraries and make reservations
– Evaluate daily operations
– Determine and establish office procedures and routines
– Maintain and manage digital database
– Oversee the preparation of reports
EXPERIENCE & SPECIALIZATION
Computer and technology knowledge
– Electronic mail
– Microsoft (MS Excel, MS Office, MS Outlook, MS PowerPoint, MS Word)
– Social Media
– Adobe Acrobat Reader
– MS Windows
– Google Docs, Google Drive
Area of work experience
– Purchasing, procurement and contracts
– Correspondence
Area of specialization
– Business process management
– Statistics
– Charts, tables, graphs and diagrams
– Reports and records
– Invoices
ADDITIONAL INFORMATION
Transportation/travel information
– Valid driver’s licence
Work conditions and physical capabilities
– Fast-paced environment
– Work under pressure
– Tight deadlines
– Repetitive tasks
– Attention to detail
– Ability to work independently
– Work with minimal supervision
Personal suitability
– Client focus
– Efficient interpersonal skills
– Excellent oral communication
– Excellent written communication
– Organized
– Team player
– Flexibility
– Accurate
– Dependability
– Time management
– Due diligence
– Quick learner
– Accountability
– Ability to multitask